Privacy Policy

Updated June 2018

By accessing, using, and interacting with ProSphereGear.com and its social media presence from any computer, mobile phone, tablet, console or other devices, you consent to this Privacy Policy as set forth below. If you have any questions or concerns regarding this Privacy Policy, please refer to the ‘Contact Us’ section below.

This Privacy Policy will help you better understand what information we collect, how we use that information, and how it helps us offer you a better, personalized web experience. It describes how we collect, and use, information obtained through ProSphereGear.com and through our social media presence (including, but not limited to, ProSphereGear.com on Facebook, Twitter, and Pinterest). We are committed to maintaining your privacy, and while we may gather personal information, we attempt to do so sensibly and carefully.

If you do not agree with the ProSphereGear.com Privacy Policy, please cease using ProSphereGear.com immediately. If you disagree with this Privacy Policy after setting up an ProSphereGear.com account, please contact us to deactivate your account.

Children's Online Policy

We are committed to the preservation of online privacy for all of our website visitors, including children. ProSphereGear.com is a general-purpose site intended only for users 13 years of age or older. Consistent with the Children's Online Privacy Protection Act, ProSphereGear.com will not knowingly collect any personally identifiable information from children under the age of 13. In order to set up an ProSphereGear.com account, you must be 13 years of age or older. By making a purchase on ProSphereGear.com, you represent that you are 13 years of age or older. If you are a child under the age of 13, a parent or legal guardian must facilitate any and all usage of ProSphereGear.com; any subsequent purchase must be made by a parent or legal guardian.

Information we collect online

We collect information you provide or permit us to access. This may include, but is not limited to, your name, birth date, email, physical address, telephone number, gender, contact lists, wish list data, social media information and profile, location (GPS) information, activity and information preferences, and when necessary, credit card information.

We may also collect non-personal information related to your visit to ProSphereGear.com including Internet Protocol [IP] addresses, browser versions, and operating systems used. While this information is not personally identifiable, based on the IP address that you used to connect your computer or device to the internet, it may be possible to identify your Internet Service Provider and the geographic location of your point of connectivity. Whether with ProSphereGear.com or others, information that you share publicly online may be indexed by search engines.

What we do with the information we gather

We do not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

ProSphereGear.com collects information regarding what pages and products our visitors navigate to, view, and click on during their visit to this website. This information allows us to see which areas of our website are visited, which in turn helps us improve our online presence and create a better online experience. Additionally, gathered information may be used for internal record keeping; promotional emails, including special offers and promotions; and surveys.

Disclosure by law or to protect rights

We may disclose information upon governmental request, in response to a court order, when required by law, to enforce our policies, or to protect our or others' rights, property or safety. We may share information to prevent illegal uses of ProSphereGear.com products and services, or violations of the Terms of Use, or to defend ourselves against third-party claims. We may also share information with companies assisting in fraud protection or investigation.

How we collect information online

We automatically collect information online within our products and services or stored by your browser or Device. We use a variety of methods to collect this information, including, but not limited to, cookies and pixel tags/web beacons ("Collection Tools").

Cookies

ProSphereGear.com uses cookies to track your activity on our site. Cookies are an alphanumeric identifier that typically gets stored on your hard drive to collect information. They allow web applications to respond to you as an individual and to tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use this information to evaluate our website, analyze trends, and provide a more personal web experience. In addition, ProSphereGear.com uses cookies to keep track of items placed into your shopping cart, in your wish list, and to track your online activities on ProSphereGear.com. The use of cookies by our partners, affiliates, tracking utility company, or service providers is not covered by this Privacy Policy; we do not have access or control over these cookies. Our partners, affiliates, tracking utility company, and service providers may use session ID cookies to make it easier for you to navigate our site.

Turning off data collection tools

If you turn off certain Collection Tools, you may not have access to features that make your experience more efficient, and some of our website features may not function properly. To inquire about placing an order offline, please contact our customer service department.

Your user account

In various parts of the ProSphereGear.com experience, you have a choice to create your personal user account. Should you choose to create your personal ProSphereGear.com account, we may gather information such as your name, shipping address, billing address, phone number, and email address. This information is stored on a secure server and is available to you online at your next visit. Credit card information is only used to process payment of your order; it is never stored in your online account or in any of our backend systems. Gathered email addresses are used to for transactional purposes, including, but not limited to, order confirmations and shipping confirmations. You can modify your ProSphereGear.com account at any time by logging in to your account online and make the desired changes.

Purchasing from ProSphereGear.com

During the checkout process, ProSphereGear.com will gather your personal information as needed to complete the transaction. If you have opted to set up your personal ProSphereGear.com account, specific transactional details will be made available on your account page.

ProSphereGear.com Security Statement

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we use a variety of security measures, including encryption and authentication tools, to help protect your information. We use secure servers when you place orders. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted.

Updates to this Privacy Policy

To accommodate changes on ProSphereGear.com, technology changes, and/or legal development, we maintain sole discretion to change this Privacy Policy from time to time without any prior notice, and without any liability, to you or any other person or party. Updates of this Privacy Policy will be posted in this section of ProSphereGear.com. Our collection, usage, and disclosure of your personal information will be governed by the most current version of this Privacy Policy. If we make any material changes, we may notify you by email (sent to the email address specified in your account) and/or by means of a notice on this website prior to the change becoming effective. By using ProSphereGear.com, you accept the responsibility to revisit this Privacy Policy page periodically to review any changes. Please refer to the effective date at the top of this Privacy Policy. The most current version of this Privacy Policy is binding, and your continued use of ProSphereGear.com indicates your acceptance.

Questions/Contact Us

If you have any questions, comments, or concerns regarding our Privacy Policy, please contact us by phone:  800-333-6063, or by live chat.

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